Frequently Asked Questions
About Online Security
- Is my personal information secure?
Yes. Stonebridge Bank understands that the confidentiality and security of your account
information and personal information are of utmost importance. We protect your information
from unauthorized access by using sophisticated security standards. Information that we
collect is used only to service your account(s).
- What security measures are taken to protect my online account information?
When you bank online with Stonebridge Bank, you are conducting your business over a secured
server using encrypted transmissions. That means that financial information you send to and
receive from us is not available on the Internet in a form that can be read. Your data is
scrambled by a Secure Socket Layer (SSL). In addition to unique user IDs and passwords,
Stonebridge Bank also uses two-factor authentication as a second layer of online protection.
- What is two-factor authentication?
Two-factor authentication is an additional layer of security that provides a second
verification of your online identity. Stonebridge Bank provides two options for two-factor
authentication: The RSA SecurIDTM token and the Shared Secret method. The RSA SecurID™
token uses a token with a digital number that you must enter upon login. This number changes
every 30 seconds. The Shared Secret is a randomly generated question that you will have to
answer before login is complete. These are questions that only you will know the answer to.